This policy describes how Topcon Healthcare handles information collected through this B2B website and inquiry forms.
We may collect name, work email, phone, organization, country or region, care-setting preferences, and the content of your message when you submit a form. Server logs may include IP address, user agent, and request timestamps for security and operations.
Inquiry data is used to respond to product, service, documentation, and demonstration requests; to route messages to the appropriate specialist; and to maintain basic service records. Newsletter subscriptions are used only for the stated clinical bulletin topics when you opt in.
We do not sell personal information. We may share inquiry details with authorized affiliates, distributors, or service partners solely to fulfill your request, and with processors that host or secure our systems under contractual controls.
We retain inquiry records for as long as needed to complete the request and meet legal, regulatory, or audit obligations, then delete or anonymize them according to internal schedules.
We apply administrative and technical safeguards appropriate to B2B inquiry data. No method of transmission over the Internet is completely secure; please avoid sending passwords, PHI, or controlled records through general forms.
You may request access, correction, or deletion of inquiry data where applicable law provides those rights by contacting us through the Contact page.
We may update this policy to reflect operational or legal changes. The revised version will be posted on this page.